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What To Look For In A Commercial Contractor

Your commercial construction project's success will be largely determined by choosing the right contractor. The following section lists important qualifications you should look for when hiring a contractor.

Construction and Technical Expertise

Look for a contractor who specializes in the type of project you are interested in. A contractor who is familiar with your type of project will understand important issues, such as the material specifications and the scheduling required to finish the job within your timetable. You don't want to hire a residential construction contractor to construct your franchise.

A well-established commercial construction contractor should also have an in-depth structural knowledge of the buildings in your area. The more familiar a contractor is with the style of your building, as well as the stores around you, the better equipped he is to deal with structural issues that may arise during construction. Also, a commercial construction contractor who is familiar with the structure can give you a more reliable estimate than a contractor who is not familiar with your of building.

Customer Service and Communication

It is very important for a commercial construction contractor to listen to, and understand your needs and wants. While discussing your project with a contractor, he should show enthusiasm for your ideas and suggest ways to make them work within your budget. A contractor should also alleviate any concerns you may have about your project. Ask the contractor for examples of how he has solved construction challenges that are similar to yours.

Be sure your contractor maintains a permanent phone line for easy communication. You will have questions and concerns during your project, and you will want to have them addressed as soon as possible. Communication is a key component in a successful customer/contractor relationship.

Business Experience

It is important that a commercial construction contractor have an established presence in your community. A contractor that has worked five or more years in your community is more likely to have a stable business foundation, and therefore is in a better position to back up his workmanship and warranty.

You should also examine the contractor's relationships with other experienced trade contractors (such as an electrician or plumber) in your area. Contact a specialist that you trust and ask him about a potential contractor's professional relationships.


If you are looking for more information on hiring a professional commercial construction contractor in the Metro Detroit area, then give us a call at 313-585-3166 or use our online request form.